Buyer is responsible for all the taxes that is to be paid in his/her country. Tax: Paying tax is the duty of every citizen. This is the responsibility of the recipient. Some countries may charge a VAT or Import Duty fee prior to releasing the package. Orders requiring confirmation will be delayed until requirements are met. International holidays, natural disasters, or busy schedules may affect shipping times. Shipping: Most items ship within 2-5 working days of ordering, and will take 6-10 weeks for delivery depending on your location. You will be refunded for any returned item(s) in line with the policy stated above. This will involve placing a new order and taking payment details from you again. Customers that violate the terms of use of the product may have their right of return revoked.Įxchanges: Please note we do not offer exchanges for alternative items, colors or sizes. We will not issue you a refund or replacement.Ĭustomers requesting serial or repeated returns will be blocked from making further purchases. If this item is in your possession more than 3 days, it will be considered as used. No additional shipping charges will be incurred by the customer for these partial shipments. In this event, the customer will be given an estimated time of availability and the choice of canceling the out-of-stock items, holding off shipment of the entire order until the product is available, or receiving a partial shipment of the in-stock items first, and the out-of-stock items when they are available. Although every attempt is made to maintain inventory of each product offered, occasionally certain products may run out. This fee is calculated on the cost of the product(s) only.īack Orders: Every item carried is regularly in stock. A 20% restocking fee applies to all returns. Shipping cost, insurance paid will not be refunded. Return amount is for item purchase price only. Once we receive the package, you will be issued a refund. In terms of return, you must contact us and we will provide you with the shipping address to which the return item should be shipped. Products should be returned unmarked and in the original, undamaged packaging, as this is considered part of the product. Upon mutual agreement on returning, send the item back in the original packaging (insurance is recommended) and we need to receive it within 15 days in undamaged original condition. We do not allow refunds or exchanges because of change of mind. If you do not receive in your email inbox, please check your SPAM folder. We strive to answer all our e-mails within 24 hours excluding Saturdays /Sundays and Public holidays. If, for some reason, you would like to return your purchased item, please notify us within 3 days of receipt of your item on the following mail address Please provide a short summary of your reason for wanting to return your item, as well as photo of received goods.
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